Shipping Policy
Last updated: August 7, 2025
At Faraday Forrest, we are committed to providing you with a smooth and satisfying online shopping experience. This shipping policy details the delivery terms for our anti-radiation and grounding products.
1. Delivery Areas
We ship our products to the following countries:
Europe: France, Germany, Austria, Belgium, Spain, Ireland, Italy, Luxembourg, Netherlands, United Kingdom, Slovenia, Switzerland.
North America: United States.
Note: If your country is not listed, please contact us to check shipping availability.
2. Order Processing Times
Order Preparation: Orders are processed and shipped within 1 to 4 business days after payment confirmation.
Business days: Monday to Friday, excluding public holidays.
3. Delivery Methods and Times
Metropolitan France:
Standard delivery: 4 to 12 working days.
Europe:
Standard delivery: 4 to 12 working days.
UNITED STATES :
Standard delivery: 4 to 12 working days.
Note: Delivery times are given as an indication and may vary depending on logistical conditions and periods of high activity.
4. Delivery Charges
European Union:
Orders under €40: €4.45.
Orders equal to or greater than €40: Free delivery.
United Kingdom :
Order under £40: £5.45.
Orders equal to or greater than £40: Free delivery.
UNITED STATES :
Order under $40: $5.95.
Orders equal to or greater than $40: Free shipping.
Note: Shipping costs are calculated automatically when placing the order.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number. This will allow you to follow the progress of your package in real time.
6. Returns and Exchanges
If you are not satisfied with your purchase, you can return or exchange the products within 14 days of receipt. Items must be returned in their original, unused condition and in their original packaging. For more details, see our Return Policy.
7. Lost or Damaged Packages
If you have any problems with delivery (lost, damaged, or incomplete package), please contact us immediately at the following email address: faradayforrest@gmail.com . We are committed to finding a solution tailored to each situation.
8. Taxes and Customs Duties
For orders shipped outside the European Union, taxes or customs duties may be applied by local authorities. These fees are the customer's responsibility and vary by country. We recommend checking with your country's customs authorities for more information.
9. Contact
For any questions regarding our shipping policy, please do not hesitate to contact us:
Email: faradayforrest@gmail.com
This shipping policy is subject to change. We encourage you to review it regularly for any updates.
